Datenschutzrichtlinie

This legal text gives you details of how we collect and process your personal data through the use of our website https://www.rentabikedlabuela.com, including any information you may provide to us through the site when you contract a service, register for our newsletter or provide your contact details through the form provided for this purpose.

By providing us with the data, you guarantee that you are over 18 years of age.

1.- Responsible for the treatment.

Contact details of the person in charge: AXARQUIA SOLUTION S.L , with tax identification number: B01850593, with address at C. Campo de la Iglesia, 8, 29790 Benajarafe, Málaga, España and e-mail info@rentabikedlabuela.com.

2.- What data do we collect?

According to the General Data Protection Regulation 679/2016/EU (GDPR), in its Article 4, defines personal data as any information about an identified or identifiable natural person (data subject), i.e. any information capable of identifying a person. This does not include anonymous data.

We may process certain types of personal data, which may include:

• Identity data: name, surname.
• Contact details: email or billing address.
• Financial data: bank details and other details of purchases made.
• Technical data: login details, internet protocol addresses, browser type and version, time zone setting and location, operating system, browser plug-in types and versions, and any other technology in the devices you use to access our website.
• Profile data: user name and password, comments and survey responses.
• Usage data: information about how you use our website and services.
• Marketing and communications data: preferences for receiving marketing communications from us and preferred means of communication.

If we ask you to collect personal data, by law or under the terms of the contract between us, and you refuse to provide it to us, we may not be able to perform the contract or provide the service, and you must notify us in advance.

3.- How do we collect your personal data?

The means we use to collect personal data are:

• Through the form on our website when:
  • Contact form
  • Request information about our products
  • Send your comments
• Through technology or automated interactions: on our site we may automatically collect technical data about your equipment, browsing actions and usage patterns. This data is collected through cookies or similar technologies. If you want more information, you can consult our cookie policy.
•  Through third parties:
  • Google: analytical data or search data. Outside the European Union.
  • Social Networks: (Facebook, Instagram, Twitter, Linkedin…) outside the European Union.

4.- Purpose and legitimacy for the use of your data.

The most common uses of your personal data are:

• When you consent to the processing of your data.
• When we need them to comply with a legal obligation.
• When it is necessary for our legitimate interest or that of a third party.

You may revoke your consent at any time by sending an email to info@rentabikedlabuela.com or by consulting the exercise of rights section below.

Below is a table in which you can consult the ways in which we will use your personal data and the legitimacy for its use, as well as what kind of personal data we will process. We may process some personal data for some additional legal reason, so if you need details, you can send an email to info@rentabikedlabuela.com.

Commercial communications: you will only receive communications if

• You asked us for information.
• If you provided us with your data, please accept the box provided in our contact form.
• As long as you have not expressed your desire to stop receiving such communications.

We obtain your express consent before sending you any communication, and you may request at any time that we stop sending you communications by email to info@rentabikedlabuela.com.

When you opt out of receiving communications from us, your personal data will continue to be stored as a result of the contract you have entered into with us in order to comply with legal requirements.

Purpose: we will only use your data for the purposes for which we collect it, unless we reasonably consider that we should use it for another reason, notifying you in advance so that you are informed of the lawful reason for processing and provided that the purpose is compatible with the original purpose.

Retention period: They will be kept for the time necessary to fulfill the purpose for which they were collected and to determine the possible responsibilities that may arise from that purpose and the processing of the data. The provisions of the archives and documentation regulations shall apply.

5.- Your Data Protection Rights

How to exercise these rights? You may send a communication to the registered office of the responsible person or email address info@rentabikedlabuela.com, including in both cases a photocopy of your ID card or other similar identification document, to request the exercise of the following rights:

• Access to your personal data: you will be able to ask the responsible person if he/she is using your personal data.
• To request their rectification, if they are not correct, or to exercise the right to be forgotten with respect to them.
• To request the limitation of the treatment, in this case, they will only be kept by the responsible person for the exercise or defense of claims.
• To oppose to its treatment: the responsible person will stop treating the data in the form that you indicate us, unless for legitimate reasons or for the exercise or defense of possible claims, these should continue to be treated.
• To the portability of the data: in case you want your data to be processed by another firm, the responsible person will facilitate the portability of your data to the new responsible person.

Claim before the AEPD: if you consider that there is a problem with the way in which the responsible person is treating your data, you can send your claims to the e-mail info@rentabikedlabuela.com, or to the corresponding control authority, being the competent authority in Spain, the Spanish Data Protection Agency.

We may need to ask you for specific information to help us confirm your identity and secure your right to access your personal data (or exercise any of the other rights mentioned above). This is a security measure to ensure that personal data is not disclosed to anyone who is not entitled to receive it.

All requests are solved within the legal deadline of 1 month. However, it may take us more than one month if your request is particularly complex, or if you have already taken a number of actions previously. In this case, we will notify you and keep you updated.

6.- Transfer of personal data

It is possible that, in the performance of our work, we may have to transfer your data to third parties, who will only process the data to provide the contracted service, and with whom we have the corresponding measures to guarantee your rights:

• Service providers that provide information technology and systems management services.
• Professional advisors including lawyers, auditors and underwriters who provide banking, legal, insurance and accounting consulting services.

All such transfers will be communicated to you in advance and we inform you that we require all processors to whom we transfer your personal data to respect the security of your personal data and to process it in accordance with the GDPR. We only allow such processors to process your data for specified purposes and in accordance with our instructions. However you can request, in compliance with transparency a list of who are these companies that provide services to us, you can do so by email: info@rentabikedlabuela.com.

7.- Data Security

We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorized manner, modified or disclosed. In addition, we limit access to your personal data to those employees, agent contractors and other third parties who have a business need to know such data. They will only process your personal data in accordance with our instructions and will be bound by a duty of confidentiality.

We have implemented procedures to deal with any suspected breach of your personal data and will notify you and the Supervisory Authority in the event of a breach of security as regulated by the GDPR in Articles 33 and 34.